Traveler’s complaints…

Our dear friend Lynda, who is going through a hard time at the moment with her daughter Stacey – she’s dealing with a major health issue – found time to send me this article which made us both laugh.

Knowing that we do travel through our subsidiary Gone Tours ( she sent me this list compiled by Thomas Cook Vacations – it’s a list of the most bizarre complaints they’ve had over the years…


1. “I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts.”
2. “It’s lazy of the local shopkeepers in Puerto Vallarta to close in the afternoons. I often needed to buy things during ‘siesta’ time — this should be banned.”
3. “On my holiday to Goa in India , I was disgusted to find that almost every restaurant served curry. I don’t like spicy food.”
I’ll book it but only if I can screen my fellow travelers first.
4. “We booked an excursion to a water park but no-one told us we had to bring our own swimsuits and towels. We assumed it would be included in the price”
5. “The beach was too sandy. We had to clean everything when we returned to our room.”
6. “We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow.”
7. “They should not allow topless sunbathing on the beach. It was very distracting for my husband who just wanted to relax.”
8. “No-one told us there would be fish in the water. The children were scared.”
9. “Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers.”
10. “We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish.”
11. “The roads were uneven and bumpy, so we could not read the local guide book during the bus ride to the resort. Because of this, we were unaware of many things that would have made our holiday more fun.”
12. “It took us nine hours to fly home from Jamaica to England . It took the Americans only three hours to get home. This seems unfair.”
13. “I compared the size of our one-bedroom suite to our friends’ three-bedroom and ours was significantly smaller.”
14. “The brochure stated: ‘No hairdressers at the resort’. We’re trainee hairdressers and we think they knew and made us wait longer for service.”
15. “There were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us that there would be so many foreigners.”
16. “We had to line up outside to catch the boat and there was no air-conditioning.”
17. “It is your duty as a tour operator to advise us of noisy or unruly guests before we travel.”
18. “I was bitten by a mosquito. The brochure did not mention mosquitoes.”
19. “My fiance and I requested twin-beds when we booked, but instead we were placed in a room with a king bed. We now hold you responsible and want to be re-reimbursed for the fact that I became pregnant. This would not have happened if you had put us in the room that we booked.”

© Bill Bennett

7 thoughts on “Traveler’s complaints…

  1. Hilarious list Lynda and Bill! As my Camino friend Don (who’s American BTW!) says “There ain’t no accounting for stupidity”!


  2. Bill,
    I must say that I think Americans get a bad rap on their travel experiences and attitudes. There are a lot of nuts here but idiots can be found all around the world as well. As far as this list…..

    1) No American would use this phrase – “proper biscuits like custard creams or ginger nuts.”
    2(#3, 10 and 11 mention on our “holiday”. I know of no Americans that call their vacation time a holiday. We would simply say on our vacation.
    3) #12 was obviously written by some real idiot living in England
    4). Thomas Cook Vacations was originally founded in Melbourne, Derbyshire, England and has offices around the world but many in Australia and England!!!

    Still laughing

    Liked by 1 person

  3. AHHHH, thanks Lynda and Bill for forwarding … this is priceless and so LOL-worthy … no matter what part of the world these sentiments come from!! 🙂

    Liked by 1 person

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